How Can We Help Today?
Owned and operated by Lux Living And Health, we are happy to assist with any questions about our outdoor living collections.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your delivery progress. If you have not received tracking information within 3 business days, please contact us.
What is your return policy?
We offer 30-Day Returns on eligible items. Please refer to our Return Policy page for complete details on how to start a return and what qualifies.
Can I exchange an item for a different style or size?
Exchanges are handled through our returns process. Start a return for the original item and place a new order for the piece that better fits your outdoor space. Our team can walk you through it.
What materials are your patio furniture sets made from?
Our collections feature a range of materials including powder-coated aluminum, weather-resistant wicker, and UV-protected fabrics designed to withstand outdoor conditions. Each product listing includes detailed material specifications.
Do your pergolas and outdoor kitchens require professional installation?
Many of our pergolas ship with detailed assembly instructions suitable for handy homeowners. Outdoor kitchen setups may benefit from professional installation depending on gas or electrical connections. Check each product page for specific guidance.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Why does my credit card statement show Recruiter Media Inc.?
LuxLivingAndHealth.com is a division of Recruiter Media Inc. For payment processing purposes, your bank or credit card statement will display Recruiter Media Inc. This is the authorized billing name for your purchase.
Drop Us A Line
Business Hours
Our Commitment To You
Quick Response
We aim to answer every email and message within one business day so you are never left waiting.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
30-Day Returns
If your purchase is not the right fit for your patio or deck, our 30-Day Returns policy is backed by a simple process.
